Hello! I’m Eleanor.
I help organisations and individuals in health and social change explore complex ideas, understand audiences and shape powerful narratives.
How I got here
As a communicator and coach, I’ve spent more than two decades helping organisations across health and social change unpick their thinking and articulate their messaging, to improve people’s lives.
In that time, I’ve worked with government bodies, NHS organisations, charities, universities and thinktanks, including a decade at The King’s Fund.
I’m passionate about building shared understanding with specific audiences, including people with lived experience, as well as people working across health and social change.
My approach draws on social anthropology and qualitative research, co-production, filmmaking and along with many, many hours of writing, editing and managing large publishing projects. It’s also informed by my experiences as a parent-carer and volunteering as a Samaritan.
I collaborate closely with clients to understand issues and use a coaching approach across all my work, combining active listening with practical tools, when helpful, to excavate, reframe and shape outcomes.
I’m an Associate of the Royal Society of Medicine and a member of Charity Comms, the Patient Information Forum and the Association of Coaching. I hold the Institute of Leadership’s ILM 7 certificate for executive and senior level coaching and mentoring.
Proud to have worked with
“It has been a privilege to work with Eleanor. She has brought clarity and practical usefulness to our work.”
Professor Michael West CBE, Senior Visiting Fellow, The King’s Fund
Professor of Organizational Psychology, Lancaster University Emeritus Professor, Aston University
“Eleanor is a skilled and thoughtful communicator. She is a joy to work with and has helped us deliver work that has gone on to have significant impact. I cannot recommend her highly enough.”
Dr Jill Maben OBE
Professor of Health Services Research and Nursing, University of Surrey
“Eleanor brings with her a great talent for understanding audience need, a commitment to engaging storytelling, and an ability to develop content that really hits the spot.”
Katie Mantell
Chief Engagement Officer, UCL Partners
“Eleanor’s ability to translate complex issues and data into simple messaging has been invaluable.”
Gillian Garratt
Corporate communications, NHS England
“We’ve been delighted with the clarity Eleanor brings.”
Chris Graham
CEO, Picker Institute
“Through working with Eleanor, I found my voice
to communicate clearly and with courage.”
Charity sector CEO
“Eleanor helped me rediscover my confidence…
I’m secure in my professionalism and clear what I need to do.”
Health communications manager
“What I didn’t expect was to feel more grounded generally.
I have a new perspective on what I am doing and my place in the world.”
Serena Verdenicchi
Behaviour-led strategy consultant
“Working on my narrative was transformational.
Something has shifted in me.”
Nicola Wendel
Safeguarding consultant