Coaching and group work
Great communication takes more than technique. Sometimes the challenge is practical – what to say, how to say it or how to handle a difficult conversation. But often there’s something underneath: confidence, professional identity, values, assumptions or simply getting clear about what you really think. I help you work on both.
What this often involves:
- One-to-one coaching and mentoring – tailored programmes for organisations or individuals working through communication, confidence, professional identity, leadership, conflict or change. Over three months, my coaching clients usually see an increase in confidence by around 5 points on a 10-point scale.
- Thinking-partner sessions – confidential, ad hoc support for senior professionals working through complex ideas, communication challenges, difficult conversations or decisions
- Group coaching and development – working with teams or groups facing shared challenges or aspirations to build insight, confidence, capability and cohesion
- Developing communication skills – practical work on writing, speaking, presenting and developing your own voice, influence and professional presence
- Masterclasses and workshops – tailored sessions on human-centred communication, including coproducing content, interview skills and working alongside people with lived experience.

Coaching with Eleanor was very helpful. I improved my resilience, I increased my confidence in my own abilities to work with our comms team and I got an article through the complexities of the NHS publication process.
Policy lead, NHS England
Eleanor helped me find my voice to communicate clearly and with courage. Coaching gave me space to freely talk and focus amidst the chaos, reframe, and build confidence in my decision-making.
Chief executive, UK charity
How I help
I work with leaders, clinicians, researchers, communicators and changemakers who want to communicate more clearly, lead more confidently or develop their practice.
My approach combines support with challenge. We might explore your values, motivations and assumptions, interrogate your thinking, practise skills or co-write copy in real time. The aim is to get beneath the surface, find what will genuinely help and turn insight into practical change.
I’m an accredited Institute of Leadership and Management Level 7 coach and mentor, bringing together rigorous coaching methodology, 20+ years of health communication experience and perspectives from anthropology and behavioural science.
Working on my narrative has been transformational. Now when I tell people what I do, I don’t even slightly hesitate – not just in writing but face to face too.
Safeguarding consultant, Health and social care
I no longer have fear at the bottom of my tummy when I have to speak in meetings. I no longer feel that I’m not good enough.
NHS governance lead
I went in with practical challenges but as we dived deeper, in areas like posting on LinkedIn, we unlocked the underlying issues.
Behaviour change consultant
“In the past, I’ve paid a lot of money for a communications expert, and frankly it was a waste of time. Eleanor’s coaching was completely different. She helped me develop a plan completely tailored to my values, priorities and time limitations. Now I’m feeling on top of things – and I’m enjoying writing again.”
Dr Nicky Keay
Endocrine specialist | Honorary Clinical Lecturer, University College London