Consultancy
Organisations and individuals in health and social change come to me with tricky or complex projects that require my unique approach to communications (strategic, insight led, coaching informed and trusted).
Here are some of the ways I help:
- Demonstrating impact Showcasing your brilliant work to share learning, win funding and build widespread recognition
- Building insight to ensure effectiveness Gathering and synthesising the views of your stakeholder at every level, across the system
- Simplifying complex information Transforming your complex concepts into engaging narrative that resonates
- Engaging people with lived experience Using qualitative interviews, facilitation and co-production to develop content that sparks change
- Articulating new narratives Coaching and mentoring leaders and communicators through complex challenges, offering new perspectives, momentum and accountability for a tangible shift.

“Eleanor brings with her a great talent for understanding audience need, a commitment to engaging storytelling, and an ability to develop content that really hits the spot.”
Katie Mantell
Chief Engagement Officer, UCL Partners
My approach
I use a flexible but structured approach, drawing on the Design Council’s double diamond model. This helps projects move smoothly and swiftly from idea to solution. Here’s what it looks like:
Discover
I’ll work with you to unpack your challenge and support you as a critical friend, offering space to explore ideas and find fresh perspectives, drawing on comms, research and coaching techniques.
Deliver
When we follow steps 1-3, the final stage comes easily. It simply involves ‘doing the thing’: following the roadmap, with regular check-ins to make sure we’re on track.
The model is deceptively simple.
But getting clarity from the start ensures an enjoyable journey with successful outcomes.
See this model in action here.
“Eleanor’s ability to translate complex issues and data into simple messaging has been invaluable.”
Gillian Garratt
Corporate communications, NHS England
If you work with me, you’ll get more than great words – you’ll get a supportive guide to help you work through your ideas, test your theories and produce tailored results, for impact that changes lives.

“Eleanor brings with her a great talent for understanding audience need, a commitment to engaging storytelling, and an ability to develop content that really hits the spot.”
Chris Graham
CEO, Picker Institute